Before You Call

This is some of the information you should have available when you call:

• Patient name
• Patient weight
• Description of the patient’s disability in order for us to recommend the best mode of transport
• Oxygen Requirements
• Location of the pick up – to include a room number if at a medical facility with a number
• Destination – facility name or address and room number if available with a number to facility
• Facility or party responsible for payment
• Next of kin or responsible party’s name and telephone number if the transport is a self-pay

Having this information beforehand can greatly expedite our dispatch/response times and we than you.

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